Created comprehensive product vision and strategy, led the development of 2 new product offerings and 30+ features upgrade from soup to nuts in analytics domain of Enterprise software, working alongside engineering, finance, pricing, market intelligence teams.
Spearheaded Mobile Platform dev and launch for operational dashboards, with 10M+ users, 20% lower incidents in 1st year.
Launched single marketplace for material sourcing for enterprise customers, providing competitive analytics, price elasticity-based costing models for major Bought Out Items (BOIs), lowering customer’s cost by 12% and ordering time by 30%.
Reduced customer churn by 10% through user-oriented feature updates, clear documentation, and face-to-face outreach.
Forged a Subject Matter Expert (SME) program at the client’s end, slating wider adoption, quicker response, and greater insights.